FAQ's

Frequently Asked Questions (FAQ)

Welcome to the EzQuickBuy FAQ page. Here you'll find answers to common questions about our products, services, and policies. If you can't find the information you're looking for, please feel free to contact us.

1. How can I place an order?

To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be processed.

2. What payment methods do you accept?

We offer free cash on delivery all over UAE.

3. How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method selected. Generally, orders are processed and shipped within 3-5 business days. You can track the status of your order using the tracking information provided.

4. What is your return policy?

We offer a 7-day return policy for eligible items. If you're not completely satisfied with your purchase, you may return it within 7 days of receipt for a refund or exchange. Please refer to our Return and Refund Policy for more information.

5. How can I contact customer support?

You can contact our customer support team by email at (Ezquickbuy2024@gmail.com) or by phone at (+971 58986 4747). Our support team is available [24/7] to assist you with any questions or concerns.

6. Are your products covered by a warranty?

Some of our products may come with a manufacturer's warranty. Please check the product description for warranty information specific to each item. If you have any questions about warranty coverage, please contact us.

7. Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders on select items. Please contact us for more information about bulk pricing and availability.

8. Can I modify my order after it has been placed?

Once an order has been placed, it cannot be modified. However, if you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request.

9. Do you have a physical store location?

At this time, we operate exclusively online and do not have a physical retail location. You can shop our full selection of products on our website.