Heartfelt Charm Necklace

Return and Refund Policy:

Thank you for shopping at EzQuickBuy. We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

7-Day Return Policy:

Our policy lasts 7-days. If 7-days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Exchanges:

If you need to exchange an item for a different size or color, please contact us within the 7-day return period. We will be happy to assist you with the exchange process. Please note that you will be responsible for any price differences and shipping costs associated with the exchange.

Free Cash on Delivery:

We offer free cash on delivery (COD) for your convenience. Simply select the COD option during checkout, and you can pay for your order in cash upon delivery.

Non-Returnable Items:

Certain items are not eligible for return, including perishable goods, custom-made or personalized items, and items that have been used or damaged after delivery. Additionally, we do not accept returns on intimate or sanitary goods, hazardous materials, or flammable liquids.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, whether it be through a replacement, refund, or store credit.

Contact Us:

If you have any questions about our return and refund policy, or if you need assistance with a return, please contact us at [Ezquickbuy2024@gmail.com] [+971589864747]. Our customer service team is here to help.